Services Policy

Terms and Conditions

Clean&Safe lable is only mentioned for our office located at Avenida Tomás Cabreira, Edifício casa da praia Loja 18.


All the apartments mentioned on our website are not Alltravel’s property, these are owned by persons who have a contract with Alltravel and Alltravel is responsible for the managment.

Al the Fotos of the apartment were taken by Alltravel and have all rights reserved.

For the apartments the guest must:

  • Do the check-in between 4 and 9pm
  • Do the check-out till 11am
  • Leave the apartment clean without garbage or dirty dishes
  • It’s not allowed to make any noise between 10pm and 7am, party , smoke or bring pets to the apartments.



All vehicles are owned by Alltravel travel and tourism agency, Selo Clean & Safe will also be used on them.
Regarding reservations already paid for, they are not refunded when cancelled less than 24 hours before the day of the service or when the customer does not show up without prior notice.
It is not allowed to smoke or eat in the vehicles.
Alltravel reserves the right to refuse the transport of customers under the influence of alcohol or drugs or considered to be a risk for our drivers.
Alltravel is not responsible for items forgotten in the vehicles, if it is necessary to send them, the cost will be borne by the customer.
We will do our best to arrive at Faro airport on time and pick you up on your return to Faro Airport at the pre-arranged time, however we cannot be held responsible for delays beyond our control. Traffic delays, compliance with weather conditions with police stops, etc. However, we will contact you where possible in the event of such an occurrence.
We reserve the right to leave your accommodation 15 minutes after the pre-established pick-up time if a member of your group fails to inform our driver of your delay.

We will wait approximately 1 hour after your arrival time in Faro. If there is any problem with luggage, please let us know by sending 1 member of your group to meet us at arrivals. If you are traveling alone, call us to let us know.

Privacy Policy

AllTravel Travel Agency assures customers of the privacy, confidentiality and security of data entered on their websites upon registration, budget requests and / or exchange of communications.

By providing your personal data, you accept this privacy policy, the reservation policy, as well as the terms and conditions. The General Data Protection Regulation (RGPD) defines personal data as the information relating to an identified or identifiable natural person (‘data holder’); an identifiable person is considered to be identifiable, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers by electronic means or to one or more specific elements of the identifier. physical, physiological, genetic, mental, economic, cultural or social identity of that natural person; The collection and processing of data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD) is the responsibility of AllTravel – Agência de Viagens e Turismo Lda.


Address: Edifício Casa da Praia, Loja 18, Av. Tomás Cabreira – Praia da Rocha, 8500-802 Portimão


Telefone: +351 282 432 644 or +351 968 317 170

The data, in addition to complying with legal obligations, may be used by the Agency, or third parties contracted for this purpose. In no case will the user’s data be disclosed to third parties, without their express consent, unless it violates the terms and conditions of the service. In this case the personal data of the user may be used for civil and criminal liability. The Agency shall provide the user’s data if it is notified in court for that purpose.

For the treatment of data, maintenance and accommodation and management of its computer systems, the Agency may hire specialized companies, although based in the European Union, that are bound to comply with legal provisions and the confidentiality and confidentiality of the data, which in no case may be used by their own.

When payment is made by credit card or electronic (eg PayPal) the data entered are not collected or processed by AllTravel but by the payment intermediation entity.

The data collected will be kept for the period necessary to provide the service as well as the fulfillment of all tax obligations.

The holder of the personal data, in respect thereof, has the following rights:

  • Rectification;
  • Deletion or right “to be forgotten”;
  • Treatment limitation;
  • Portability;
  • Opposition;
  • Individual automated decisions.

Any question regarding the collection and processing of personal data can be communicated through the e-mail address already indicated and in case of complaint to the National Commission for Data Protection (CNPD).

At any time the customer may update or change their personal data. AllTravel is not responsible for information entered by customers, employees or third parties.

Considering the nature, scope of the information and the purposes of the processing of personal data, AllTravel applies the appropriate technical and organizational measures to ensure and prove that the processing is carried out in accordance with the RGPD.

The Customer and user accept and acknowledge that access to the websites,, and may involve the use of cookies.

Cookies are small storage files of each user’s browser so that the server can recognize certain information. Cookies do not access personal information from the user’s hard drive. The user can configure their browser in order not to receive cookies.

Pedido de cotação

Toda a sua informação pessoal (nome, email, telefone ou outros que venha a fornecer no futuro, bem como interesses em serviços ou casas de férias por nós disponibilizados) será guardada e mantida na nossa base de dados de forma segura, encriptada e com acesso controlado de acordo com
Política de Privacidade da AllTravel.

NOTA: Basta apenas 1 pedido de cotação pois o mesmo é geral, iremos enviar todas as opções disponíveis o mais breve possível.


All personal information is handled in according with AllTravel Privacy Policy.

Prijs aanvragen

All personal information is handled in according with AllTravel Privacy Policy.

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Вся личная информация обрабатывается в соответствии с AllTravelPrivacy Policy.